Help

Payment return conditions

As the GOLD membership and duration purchased in the payments are digital content, they cannot be refunded.


What is the duration of the private room ?

You have to buy time to go live one-to-one in private Live rooms.
you can interview in the live broadcast room for as long as you buy.
You can use your time to broadcast live with any member at any time.


What are GOLD membership and features ?

you must be a Gold member to take advantage of Special Opportunities.
With Gold Membership, your username will be red and you will be at the top of the public room.
It appears on the entire site and chat page with the Gold members coat of arms of the profile.
You can add and update a profile picture.
you can update your username.
You can write as much as you want in public rooms.
visit our sales page to purchase Gold membership and take advantage of our privileges.


Are your payment methods safe ?

You can make the purchase in the form of Credit Card, Debit Card, salary card mobile phone or bank transfer - Swift.
your credit card payment is made with 100% secure 3D SECURE.Also 256 - We have an encrypted SSL certificate.
This is found by encrypting certificate operations and as proof of their security.Your credit card payment is encrypted with 256-Bit SSL.With our 3D security credit card payment system, you can easily complete your payment.Your credit card statement never mentions our website.You can easily secure mobile payments from your mobile phone.You must have as much tl as you want to pay on the line or you must have a postpaid line.


What are your payment methods ?

Credit Card, Debit card, Pay card: You can use your credit card, debit card, or Pay card to immediately set up your account.Your time is automatically uploaded to your account.
Mobile Phone: Mobile Payment is completed within 30 seconds.Your time is automatically uploaded to your account.
Money Order - Swift : you must transfer the amount of minutes you wish to purchase to one of our account numbers on the purchase page and send us the money order information via money order - Swift by clicking on the Payment Notification button on our payment page.If you provide us with this information in full, you will receive credit as soon as possible.


Can I pay ATMs and ATMs ?

You can download minutes from ATM machines without needing any account.
if you go to the ATM and enter the cardless transaction menu, you can send money to our account numbers and upload minutes.
banks charge transfer fees and transaction costs for cardless transactions.
you have to give us a payment notice after the transfer.
After notification, credit will be charged to your account as soon as possible.


I made a payment, but thereS no time in my account ?

We use 100% secure 3D SECURE system for Credit Card, Debit Card and salary card transactions.
After you enter the card information, the system directs you to its bank page for security and asks security questions about your card.
if you enter security information incomplete, the credit loading process cannot be completed.
Please check your information to make sure it is complete and accurate.
for mobile phone payments, you must answer the message to your phone by typing yes or confirmation.
otherwise, the credit loading process cannot be completed.
If you have paid by wire transfer or Swift, you should submit the payment information by clicking on the Payment Notification button on our wire transfer - Swift Payment page.If you provide us with this information in full, you will receive credit as soon as possible.


How do I start a private Live interview ?

After you upload minutes to your account, you can send a live broadcast invitation to the member you want to chat with.


How do I post messages in live broadcast rooms ?

The privilege to chat in public rooms is only available in Gold memberships.
You Can Start Gold membership immediately from our purchase page.


IM having trouble with live interviews !

One-to-one live calls may be slow, depending on your Internet speed, or even breakdowns.
The recommended minimum connection speed is 10 Mbit.Also, do not browse different pages from your browser during a video call. Watching movies or videos during a call will slow down your Internet.Problems with video calls are your responsibility. Click Check your internet speed.


Do I have to use my time immediately ?

You can use the minutes you have installed at any time, it never expires.
You can see when and how many minutes you use with which member on the spending History page.


I dont see any old records in my spending history !

a total of 50 recent entries will be listed so that you can use our website faster.


I dont see any old records in my purchase history !

a total of 50 recent entries will be listed so that you can use our website faster.


IVE been blocked from the broadcasters room what should I do ?

Your ban will be lifted no later than 24 hours later. For the same reasons, in the face of repeated prohibitions, site administrators may decide to cancel your membership altogether.


How do I add broadcasters to my favorites ?

You must have minutes in your account.You can add any broadcasters to your favorite list after you upload minutes to your account.You cant do this if your account doesnt have minutes.


How do I send gifts to broadcasters ?

You can send as many gifts as you want to the broadcasters after you have uploaded minutes to your account.


How do I send private messages to broadcasters ?

You can send as many private messages to any broadcasters after you install a credit on your account.


In which browsers can I use the live broadcast system ?

You can use our website best with Google Chrome and Mozilla Firefox. If you cant view our website properly, delete your browser data and try again. Check your browser version updates, make sure you are using the latest version.


Enable your camera and microphone on your scanner

Most browsers now require sites to allow access to your camera and microphone. Depending on your browser settings, you may need to do this each time you visit. For help activating these devices, please refer to the instructions below.

Official browser support articles
Chrome

Firefox

Safari

Microsoft Edge

Opera

After a while you have done too many trials do you get the alert to try again ?

You may have stuck to our security measures on our website.Member entries, newly created memberships, I forgot my password is constantly When you constantly update your account information, try too hard, or perform these operations continuously, it occurs.After a while, you can process it by trying again. Or delete the browser data again these operations Youre capable.


About your E-mail address !

When you create a membership on our website, you must register your actual e-mail address.If you did not register your actual e-mail address when creating a membership, please update your actual e-mail address from my account.If you dont use your real e-mail address, you cant reset your password when you forget your password. In addition, e-mail submissions cannot be made on our website.If you want to change your e-mail address, click on the account section. You can change your e-mail address by entering the password you used while signing up.


About your username !

If you have changed your registered user name to gold member on our website, you will now need to enter your new user name when you Login to your account.


WEBSITE IS NOT PROPERLY DISPLAYED!     

If you cannot view our website properly, delete your browsers history call log data and try again. Check your browser version updates, make sure you are using the latest version. You can use our website best with Google Chrome and Mozilla Firefox.


HOW CAN I START MAKING MONEY BROADCASTING?

Contact us on our broadcaster application page, open your account now Start making money. Contact us for more information.